Refund policy

Last updated: September 17, 2026

Returns

You have 30 days after receiving your item to request a return.

To qualify, the item must be:

Unused and in the same condition you received it
In its original packaging, with all parts, accessories and manuals
Accompanied by your receipt or proof of purchase

Equipment counts as used once it has been fueled, run, or hooked up to water or chemicals.

How to start a return

Email us at sales@americanpsfl.com with your order number and the item you want to return. Please don't ship anything back until we've approved your return. We can't accept packages sent without an approved return request.

Once we approve your return, we'll email you a return shipping label and instructions. Send returns to:

American Pressure Systems
7312 Commercial Cir
Fort Pierce, FL 34951

Damaged, defective or wrong items

Please check your order as soon as it arrives. For freight deliveries, inspect the shipment before you sign for it and write any damage on the delivery receipt. If an item arrives damaged or defective, or we sent the wrong item, contact us right away at sales@americanpsfl.com and we'll make it right.

Items that can't be returned

Custom-built items and special orders
Hazardous materials, including chemicals, flammable liquids and gases
Sale items
Gift cards

Not sure whether your item can be returned? Contact us before you buy.

Exchanges

The fastest way to get a different item is to return the one you have. Once the return is approved, place a new order for the item you want.

Refunds

After your return arrives, we'll inspect it and let you know whether your refund is approved. Approved refunds go back to your original payment method within 10 business days. Your bank or card company may take a little longer to post it.

If it's been more than 15 business days since we approved your return and you haven't received your refund, email sales@americanpsfl.com.